The culture and the people working at T-Mobile in New Mexico are what set the telecommunications company apart from its ...

In 2024, T-Mobile agreed to pay $4.4 billion for U.S. Cellular's wireless operations and a third of its spectrum assets, which would give T-Mobile millions of new customers. T-Mobile would also be ...

The widening availability of fiber and 5G wireless are pressuring cable companies to offer better retention deals. But you ...

Some T-Mobile customers are reportedly receiving generous retention offers when they attempt to cancel their plan.

Service revenues for the quarter ending March 31 2025 rose five per cent year-over-year to $16.9bn, the US operator said. Postpaid service revenues, a key measure of customer retention and growth ...

Because here’s the truth: customer retention starts when the tech rings the doorbell. That front-line interaction isn’t just about the service being performed; it’s about how the customer feels about ...

Verizon (VZ) offers 3-year price lock on myPlan and myHome network plans, includes free phone for new and existing customers.

T-Mobile US exceeded earnings expectations with strong postpaid customer growth and significant service revenue increases.

Concerns about T-Mobile's brand commitment to customer service exist, but reduced competition lessens the impact on customer retention.

How Customer Retention Will Shape Success in 2025 In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can turn loyalty into a ...