News

Some riders having problems with OMNY fare sysem, MTA advisory panel survey finds
The Permanent Citizens Advisory Committee to the MTA found riders are generally positive about the new system but nearly 75% ...
74% of NYC commuters have had issues with OMNY, survey finds
The MTA hasn't yet released the results of its spring customer survey, but gave CBS News New York an early look. The agency ...
Hoodline2d
New York City Commuters Report Widespread Issues with OMNY Payment System According to Survey
Survey reveals 74% of NYC subway riders face OMNY system issues including unresponsive readers and late charges.
As MetroCard Phases Out, Riders Gripe About Its Replacement
A survey of transit riders found that a majority have had issues with New York’s new tap-and-go system, months before its ...
Nearly 75% of NYC transit riders have concerns with OMNY system, survey finds
Of respondents, 47% used a physical OMNY card at least some of the time, and 58% used a digital wallet/phone, the study found ...
74% of surveyed OMNY users report issues, most with reader
As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints ...
CBS New York on MSN3d
NYC commuters are having issues with OMNY, Permanent Citizens Advisory Committee survey finds
New York City commuters are reporting issues with the OMNY tap-and-go system, which is set to replace the MetroCard in the ...
pix113d
OMNY user survey finds most common issues with card reader - PIX11
NEW YORK (PIX11) — As the MTA is transitioning from the use of MetroCards to OMNY tap-and-go, commuters have expressed a flurry of complaints with operating the new system. To take note of co… ...
Crain's New York Business2d
Some MTA riders aren’t happy with the tap-and-go OMNY system, survey finds
The MTA says it’s moving ahead with retiring the MetroCard and fully switching to its tap-and-go OMNY system by the end of ...