Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Christine Duffy, Carnival Cruise Line president, says lifetime perks no longer sustainable as passenger numbers soar.

CCL's 2026 loyalty revamp ties rewards to total guest spend, aiming to deepen engagement and boost long-term yields.

Weeks after Carnival upset longtime cruisers with loyalty changes, Seabourn announces its own overhaul with new opt-in rules.

Carnival cruisers have a right to be frustrated about the cruise line’s new loyalty program, but this type of response is completely inappropriate.

On June 23, the company announced the launch of Celebration Key, an entirely new exclusive spot for its cruise guests. The ...

Carnival cruiser brags about withholding gratuities over loyalty program changes “I’ve already made my shirt for my non-refundable cruise that I’m forced to go on with the saying 'no loyalty ...

Carnival (CCL) stock slipped on Monday after the cruise line company announced controversial changes to its loyalty program.

Brand Ambassador John Heald has struggled to keep up with the outrage over Carnival's new loyalty program.

Carnival Cruise Line is speaking out amid the fallout from the announcement about its new loyalty program, Carnival Rewards, set to launch in June 2026.

There’s no doubt that Carnival Cruise Line’s recently announced loyalty program changes are extremely unpopular with many of the cruise line’s most loyal passengers.