In this week's Money Problem, the Money team helps a reader fighting for a refund for a "dangerous" holiday. Send your ...

It said that along with the 1,200 complaints received by the department, British Airways had received thousands more complaints and refund requests directly from consumers.

The British Airways customer originally posted the complaint about their December flight to the public Facebook page, “British Airways Complaints Advice,” which was then reposted by a separate ...

British Airways customer issued a complaint that in-flight services were stopped after passenger allegedly died on plane ...

British Airways flights from the United States were stranded because of problems with a “third-party flight planning supplier,” the carrier said.

British Airways has been named the worst airline for handling complaints when a flight is delayed or cancelled. A Which? survey collected more 2,600 experiences of airline cancellations and delays ...

After British Airways lost his father's luggage, Hasan Syed didn't just tweet his complaints at the company. He paid for a "sponsored tweet" to broadcast his frustration directly to British ...