Based on their intuition of how human agents reason while responding to customers, researchers at Capital One developed a framework in which a team of expert AI agents, each with different expertise, ...

Aparna Sinha is a senior vice president at the Tysons Corner-headquartered Capital One, where she’s leading AI and machine learning product development.Based in Silicon Valley, she’s been at the ...

Natarajan, reflecting on his mandate to advance the development and application of AI within Capital One, concludes, “Ultimately, AI is at its best when it empowers individuals and societies to ...

The data-driven, machine learning heritage of Capital One precedes us.” The possibilities for agentic AI–and future advances in the field–continue to evolve at a rapid clip.